Tech Support: Index to Current Urban Documents

January 5, 2009

Technical support is free with our CD-ROM and online products. Please feel free to write, call, email, or use the form below to contact us with your technical problems. We also have some additional information in our FAQ and documentation.

Attention BESS filter users.
We have been made aware of a conflict between the BESS filter program trailers and the JavaScript on our Web site. If you are using the N2H2 BESS filter, please call N2H2 at 1.800.246.1174 to remedy the conflict.

If you are having trouble viewing any of our products, please click here to test your system configuration. Please remember to print the page before contacting technical support.

Greenwood Publishing Group, Inc.
88 Post Road West
PO Box 5007
Westport, CT 06881-5007
1-800-225-5800 ext. 4387
tech.support@greenwood.com



Name:*
School or Affiliation:
Email Address:*
Phone:*
Best time to call:
User name (if known):
User password (if known):
IP address (if known):
Platform:*
If other, specify:
Operating System:*
If other, specify:
Browser and Version:*
If other, specify:
How do you access the Internet?
If other, specify:
Are you using a lab PC or your own?		Lab Your Own
Description of problem:*